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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodney Burks

November 7, 2025

5  out of  5
rating by Rodney Burks
"Working with this Agency is so easy & they were so helpful"
We responded:
"Thank you, sir, it was our pleasure to serve you Mr. Burks."
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Heather Hite

November 7, 2025

5  out of  5
rating by Heather Hite
"Great experience with Ben Norton from State Farm. No hidden fees or agenda, he just wants to make sure he gets your family the best rate possible. Waaaay cheaper with better coverage than my previous insurance company."
We responded:
"Thank you, Heather! We appreciate you! "
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Jesse Booth

November 6, 2025

5  out of  5
rating by Jesse Booth
"Ben and Joseph were outstanding! They provided me with a clear understanding of my coverages, including how and when they apply. Most importantly, I truly felt cared for during my visit to their office. I highly recommend them!"
We responded:
"Jesse, we appreciate your kind words. Thank you for allowing us to get you and your family properly protected."
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Zakary Irsfeld

November 6, 2025

5  out of  5
rating by Zakary Irsfeld
"Ben is your guy for insurance in the DFW area. He truly is committed to helping each customer find the best price/coverage available. HIGHLY recommend his agency."
We responded:
"Zak, thank you for the kind words. We enjoyed getting to know you and your family. I am glad we were able to help you out."
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Zeth Abney

November 5, 2025

5  out of  5
rating by Zeth Abney
"Ben has been amazing to work with. I had a unusual situation with buying a new home while also switching auto insurance. He really went above and beyond to make it work for me, and in a very short amount of time too."
We responded:
"Thank you, Zeth, we appreciate you and thank you for allowing us to get you in a better situation with your insurance."
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Ron McKinley

November 4, 2025

5  out of  5
rating by Ron McKinley
"Needed to change insurance and Ben did a great job of covering all of our needs. Very thorough covering all aspects of our policy."
We responded:
"Ron, thank you for your kind words. I appreciate you allowing our office to get you in a better situation with your insurance."
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Sivanath Peddakotla

November 4, 2025

5  out of  5
rating by Sivanath Peddakotla
"After comparing with the insurance agents, insuring and AAA. Ben Norton gave me better price and explained the issues and deductibles with other low and similarly priced insurance quotes. He went over and beyond to help with my insurance needs. Thank you."
We responded:
"Thank you Sivanath. Our office loves to help get people in a better situation with their insurance. "
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K'Loni Weston

November 4, 2025

5  out of  5
rating by K'Loni Weston
"Very helpful, personable, and responsive! Got me a much better deal than I was paying, and with more!!"
We responded:
"Thank you for the kind words K'loni. It has been our pleasure to serve you!"
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Muhammad Ammar

October 29, 2025

5  out of  5
rating by Muhammad Ammar
"Joe was a great help in getting us insurance on our new vehicle with a very affordable quote that met all our needs. Highly recommended!"
We responded:
"Thank you, Muhammad, we appreciate you for allowing us to serve you."
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Kyle Norton

October 27, 2025

5  out of  5
rating by Kyle Norton
"Cannot recommend them enough! Ben was very attentive and made sure I understood my previous coverage and the coverage that State Farm could provide! I’m happy to say I’ve made the switch to State Farm and I couldn’t have done it without Ben Norton!"
We responded:
"Thank you, Kyle, it was great to be able to get you in a better situation with all of your insurance. "
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Kinly Clubb

October 21, 2025

5  out of  5
rating by Kinly Clubb
"Ben is a 5 star man. He will help and explain details about policies that would best fit your needs and help guide you through the setup for discounts and even follow up with you when you are busy and on the go. He is friendly, easy to talk to, and willing to answer any question you have. He even has took time out of his personal life to get me insurance in the nick of time. There isn’t an insurance agent any better than Ben."
We responded:
"Thank you, Kinly, we appreciate your kind words."
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chase carrillo

October 20, 2025

5  out of  5
rating by chase carrillo
"Amazing office! Helped with all my insurance needs!"
We responded:
"Thank you Chase! "
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Fabiola Sanchez-Barragan

October 18, 2025

5  out of  5
rating by Fabiola Sanchez-Barragan
"Ben is great! You will not regret calling and having his office help you with your car and home insurance! They will also do life insurance and it’s super affordable! Seriously, you ready to get your stuff in order??? CALL HIM!"
We responded:
"Fabiola - thank you for allowing us to help you get in a better situation with your insurance. We appreciate you!"
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Lee Corbin

October 18, 2025

5  out of  5
rating by Lee Corbin
"Ben Norton and his State Farm team has been amazing helping me auto insurance, home insurance and life insurance! I look forward to a long relationship with Ben and his team!"
We responded:
"Lee, we appreciate your business, and it was truly our pleasure to be able to serve you."
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holly paniagua

October 17, 2025

5  out of  5
rating by holly paniagua
"I can’t recommend Ben enough! He’s incredibly knowledgeable and personable, and he made the entire process so easy. He took the time to explain everything clearly and ended up saving me so much money on my car, renter’s, and life insurance- way less than any other quotes I received. You can tell he truly cares about helping his clients and is great at what he does. I’m so glad I found him!"
We responded:
"Holly - thank you for your kind words. We appreciate you allowing us to serve you and help get you in a better situation with your insurance. "
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Jim Anguiano

October 16, 2025

5  out of  5
rating by Jim Anguiano
"Lowered my premium so much I switched everything over! Thank you for everything!"
We responded:
"Thank you, Jim - it was our pleasure to assist you with all of your insurance needs. "
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Savannah Stone

September 26, 2025

5  out of  5
rating by Savannah Stone
"I’ve had a wonderful experience with Ben Norton State Farm! He and his team are always professional, knowledgeable, and quick to answer any questions I have. They really take the time to explain policies and make sure I feel confident about my coverage. The customer service is outstanding—friendly, responsive, and always willing to go the extra mile. It’s refreshing to work with a company that truly cares about their clients and makes the process so easy and stress-free. I highly recommend Ben Norton State Farm for anyone looking for reliable insurance and excellent service!"
We responded:
"Thank you, Savannah, we strive to serve others and meet their needs with the greatest level of professionalism."
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Kacy Cain

September 19, 2025

5  out of  5
rating by Kacy Cain
"Ben’s team was very professional and helpful. They were very informative and helped me with all my insurance needs. I would recommend them to anyone!"
We responded:
"Kacy, Thank you for the kind words. Our team takes pleasure in helping others with their insurance needs. "
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Callie Richard

September 12, 2025

5  out of  5
rating by Callie Richard
"The team at this office are top notch. Thank you so much for helping me with my insurance needs! You guys made it so easy. Thank you for educating me about what coverages I have and life insurance."
We responded:
"Callie it was truly our pleasure to provide you with an excellent experience. Thank you for the kind words. "