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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Allen

Mike Allen

June 3, 2026

5  out of  5
rating by Mike Allen
"I just signed up with State Farm, and my agent was fantastic! He made the process smooth, clear, and stress-free. He took the time to understand my needs and gave me honest guidance on coverage. I truly feel like I’m in good hands. I’d recommend them to anyone looking for a reliable, caring insurance agent. Five stars!"
We responded:
"Mike, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ben Norton’s Team—we are always here to help!"
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Rishav Raj

June 2, 2026

5  out of  5
rating by Rishav Raj
"Highly recommended. Joseph was really helpful explaining me all about the insurance policies and navigate through the whole process."
We responded:
"I am glad we were able to help you out and get you in a better situation with your insurance- Thank you for allowing us to serve you Rishav. Joseph works diligently to take care of our customers."
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Nizar Jinnah

June 2, 2026

5  out of  5
rating by Nizar Jinnah
"Quick and smooth transaction. Jeremiah explained everything and gave me choices to select."
We responded:
"Nizar - thank you for your kind words. I am glad we were able to get you in a better situation with your insurance. Jeremiah does a wonderful job taking the time needed to fully explain and assist our customers. "
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Mya Contreras

June 2, 2026

5  out of  5
rating by Mya Contreras
"Ben Norton was awesome explaining everything and working with my schedule! He was patient and informative and I didn’t feel like I was being pressured to agree. I had an awesome experience!"
We responded:
"Mya, we appreciate you and your kind words. I am glad we were able to get you in a better situation with your insurance. "
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Jennings Watts

June 1, 2026

5  out of  5
rating by Jennings Watts
"If you need insurance, this is the place to call. Joseph is great to work with, really went out of his way to help us, did everything he said he would & when he said he would. Saved us a lot of money."
We responded:
"Thank you for the kind words, Jennings. We appreciate you, and I am glad we were able to get you in a better situation with your insurance. Joe is a valued member of our team and puts customer needs' first. "
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Brittney Santee

May 27, 2026

5  out of  5
rating by Brittney Santee
"My agent saved me $240 a month and was so personable and professional. I would recommend this insurance company too one of my family and friends."
We responded:
"Thank you Brittney, I am glad we were able to get you in a better situation with your insurance. I appreciate your kind words."
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Christy Grady

May 25, 2026

5  out of  5
rating by Christy Grady
"Ben made the insurance buying process so easy! He explained our policies in detail. Excellent customer service. 10/10 recommend!"
We responded:
"Thank you Christy- we appreciate you and are glad we were able to get you and Cody in a better situation with your insurance. "
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Erma Corbett

May 23, 2026

5  out of  5
rating by Erma Corbett
"Ben, was very helpful, nice, friendly and very professional, he saved us a lot of money on our auto insurance. If you need an agent he's the one."
We responded:
"Thank you Laura, I am glad we were able to get you in a better situation with your insurance. "
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Deepanshu Chalia

May 22, 2026

5  out of  5
rating by Deepanshu Chalia
"Good location, great customer experience. Ma man Joe is the best."
We responded:
"Thank you for the kind words. We are grateful to you for allowing us to get you in a better situation with your insurance. Joe goes above and beyond to assist our customers."
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Tamarco Taylor

May 20, 2026

5  out of  5
rating by Tamarco Taylor
"Working with Jeremiah was great very informal and walked me through the steps. Big savings on my monthly premium as well."
We responded:
"Tamarco, thank you for allowing our agency to help get you in a better situation with your insurance. We are lucky to have Jeremiah; he truly cares about our customers and puts their needs first."
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Janet Leigh

May 19, 2026

5  out of  5
rating by Janet Leigh
"I was searching for insurance for a new and existing vehicle and had already found a policy with Progressive that it took almost an hour on the phone to get settled at a price of $350 per month. Jeremiah just happened to call me the same day I made the deal and he was so kind and friendly I agreed to talk to him and to my surprise he was able to save me $100 a month!!!! In this economy that feels like a miracle! You should give this young man a raise!"
We responded:
"Janet, thank you for your kind words. Our team goes above and beyond to help our customers get in a better situation with their insurance. Jeremiah does a wonderful job for us."
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Scott Abramson

May 7, 2026

5  out of  5
rating by Scott Abramson
"I needed new auto and renters insurance when I moved to the area. Ben was highly proactive in getting me a good rate, and super flexible when I needed more time to get him the information needed to fill out a quote. Great experience over the phone as well. Highly recommend!"
We responded:
"Scott, welcome to Texas and thank you for allowing us to help you get squared away with coverage during your relocation. "
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Tricia Hoffmann

May 7, 2026

5  out of  5
rating by Tricia Hoffmann
"Devoted to service and caring for clients is a quality I admire in my professional network. Your insurance needs are in great hands with Ben and his team. An active member of the local community and a heart for helping out those he serves is what you'll get! Whether you're shopping rates or establishing service, Ben will get you the best rates and most coverage for your particular needs."
We responded:
"Thank you Tricia, we appreciate you!"
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Dhani FYI

May 7, 2026

5  out of  5
rating by Dhani FYI
"Jeremiah was a great help he definitely gave me so much information that helped me out greatly and was a pleasure to talk to. I will be doing business with him again. I encourage anyone to go to him and do business you will leave a satisfied customer!"
We responded:
"Dhani - thank you for your kind words. Our team is always here to help and they truly enjoy assisting our customers. "
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Edsel Dureus II

May 6, 2026

5  out of  5
rating by Edsel Dureus II
"I looked online and read this agency’s reviews and decided to stop by and get a quote for home and auto as my current carriers renewal had increased and raised my home deductibles. First of all this office was super easy to find with more than ample parking. Next, when I walked in I was greeted with friendly smiles and kindness. The team of Ben, Jeremiah and Joseph made me feel at home. These guys are easy to talk to and gladly gave me plenty of their time. Jeremiah took great care of me, diligently going through every coverage and even showed me a policy comparison between my current policy and the State Farm home policy - wow! What a difference in protection that was! Then we discussed an umbrella to properly protect my assets vs lawsuit ( my former agent never even presented this to me!) After an hour of being educated and treated with great patience, I not only saved money but also left with MUCH better coverage! With the monthly savings I will now be able to secure much needed Life insurance to protect my family- I will be going back next week to finalize my Life policy. I want to give Jeremiah a BIG shoutout for taking such great care of me and I highly recommend this local agency!"
We responded:
"That is great to hear, Edsel. Thank you for allowing us to serve you and get you in a better situation with your insurance. "
Profile photo of Kennedy Walker

Kennedy Walker

May 2, 2026

5  out of  5
rating by Kennedy Walker
"Joseph was extremely helpful during the process. As I have been shopping around for the best insurance on our new F150 truck. Joseph explained the difference between the bundles and explained the coverages to me. He was very patient as I had multiple questions during the conversation. Very pleased with my service and would highly recommend speaking to Joseph for any insurance needs. Thanks again for your help!"
We responded:
"Thank you Kennedy, we appreciate you and your kind words. Thanks for allowing us to get you in a better situation with your insurance."
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Marilyn Abram

May 1, 2026

5  out of  5
rating by Marilyn Abram
"Ben did an excellent job of explaining the insurance policy that would best meet our needs and wants. After checking out several different companies, State Farm met our needs at a price that was less than our other quotes, and gave us more coverage that they did and more than we currently have. Ben Norton is great to work with for all your insurance needs."
We responded:
"Marilyn, it was our pleasure to serve you and Dick. I am glad we were able to get you in a better situation with your insurance. Thank you for your kind words."
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Iris Gonzalez

April 29, 2026

5  out of  5
rating by Iris Gonzalez
"JB was an excellent help! Love his work ethic and always trying to help to get you a better deal. He needs a pay raise for all the hard work he does. Love his energy and willing to help. I recommend him for sure really knowledgeable and is will to get you a great deal."
We responded:
"Iris, thank you for your kind words. JB does a phenomenal job in our office and truly cares about our customers. We appreciate you!"
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Tammie Godwin

April 14, 2026

5  out of  5
rating by Tammie Godwin
"Ben, Jeremiah, and Joseph were all so easy to talk to and work with. My intention to comparison shop for new coverage quickly came to a halt. They answered every question and it was obvious that they worked to get my family the best coverage at affordable premiums. They exude honesty and integrity. I'm not sure they could have made the experience any easier. I'm grateful to have found Ben and his team!"
We responded:
"Thank you Tammie, it has been our pleasure to serve you all and I am happy we were able to get you in a better situation with your insurance."
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Dekester50

April 13, 2026

5  out of  5
rating by Dekester50
"Ben Norton and Family have been Awesome!!!! Friendly, Smart, and had an answer for every question I asked. I'm looking forward to working with him. Thank you, Ben!!"
We responded:
"Derek, Thank you for the kind words. Our team goes above and beyond to try hard to take care of our customers - we appreciate you!"
Profile photo of KaDarian Asbell

KaDarian Asbell

April 13, 2026

5  out of  5
rating by KaDarian Asbell
"Great customer service"
We responded:
"Thank you KaDarian, we appreciate you!"
Profile photo of Richard Smith

Richard Smith

April 8, 2026

5  out of  5
rating by Richard Smith
"They gave me a super good deal compared to what Allstate was charging me"
We responded:
"Richard, thank you for allowing us to get you in a better situation with your insurance - we appreciate you!"
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Ashley B

March 30, 2026

5  out of  5
rating by Ashley B
"Ben was very helpful and was very knowledgeable along with his team! They were all super polite and professional! They work hard to make sure to get their customers the best rate possible!"
We responded:
"Ashley, thank you for the kind words. Our mission statement is "We care through servant leadership" and I appreciate you recognizing we always put our customer's needs first and take the time to get them properly protected and taken care of."
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Michael Dalton

March 27, 2026

5  out of  5
rating by Michael Dalton
"Ben was super helpful and got me a great renewal price. Would recommend"
We responded:
"Joe does a wonderful job taking care of our customers. We appreciate you and thank you for your kind words."
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Shane Golston

March 25, 2026

5  out of  5
rating by Shane Golston
"Ben was great he took the time to go through and explain everything and answered all of my questions, we got car, renters and life insurance for a very good price!!"
We responded:
"Shane, it was our pleasure to serve you- and I am glad we were able to get you in a better situation with your insurance! Thank you for the kind words."